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The project management tool Height.app is shutting down, which is a real bummer - our company was one of the early adopters and we have used it for years. Height had one of the best designs I've ever seen, and I had high hopes for it.
This is a reminder that any service can be shut down at any moment, with no safeguards in place. It's also a reminder of the power of open source - something we don't have in this case.
I have a lot of requirements for a project management tool - most notably a solid API, linkable tasks with task IDs, and a good user interface. After this experience, I'd prefer something open source. Maybe Plane.so, looks very similar to Height.app?
Any solid alternatives to tools like Jira, ClickUp, Height, or Favro? I'm open to suggestions.
Emails are bouncing back. This is really harsh, I'm sure the employees didn't know about this, because only last week we were discussing about switching to the annual plan. Why suggest us an annual plan if the app will no longer exist after 6 months?
Some sales person saw it as a way to get quick cash offering the annual plan. Might have given you a full year if everyone took the annual plan. Who knows. A desperation move for sure.
@MyWoolyMastadon I don't think so, she wasn't with sales, she was a really kind customer support person. I had been talking about this for a while. I didn't make a decision for a couple of weeks and now this happens.
We were in since the beta and when I emailed back to her the email bounced back - all employee emails are deleted. I'm quite sure she had no clue.
Sad to hear. She sounded like a good support person. Everyone was blindsided.